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Beauty And Melody (106 reviews)



Ranked 109 of 109 in Greater London

19 Great Cumberland Place, London, Greater London, W1H 7AS, United Kingdom

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You can book at Beauty And Melody London online using our Book Now button located above. Select from a list of services offered, pick your favourite Beauty And Melody staff member and book from the dates available.


Reviewed by 106 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Beauty And Melody were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

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Opening Hours

MON 08:30 to 20:00
TUE 08:30 to 20:00
WED 08:30 to 20:00
THU 08:30 to 20:00
FRI 08:30 to 20:00
SAT 08:30 to 19:00
SUN 10:00 to 18:00

Payments Accepted

Payment method Payment method Payment method

Services

Ladies Cut Mens Cut Blowdry Highlights Permanent Colour
Facial Facial Waxing Body Waxing Body Treatments Manicure
Pedicure Make-up Massage Specialist Body Treatments Reflexology
French Manicure


Brands Stocked



What our customers are saying about us

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16 Dec 2017
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Comment

I really love the place - everyone is very helpful and friendly. I usually go to Melinda and she is amazing :)




19 Nov 2017
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Comment

Julie, the laser therapist lady is fantastic




28 Oct 2017
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Comment

The first lady, Julia, was great and professional, took her time and explained everything as she did my furst laser removal sessions. The second lady, slim, young, brunette, was absolutely repelling. She didnt check with me if I was ok and comfortable, she rushes everything adn was rude! She didn’t offer the lotion which should be applied after the treatment, nothing! This lady should not be allowed to work with customers as she doesn’t have any customer skills. If she did my first session I would have asked for my money back and never come back.




24 Oct 2017
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Comment

Did laser hair removal and service was fast and efficient. Never had to wait for more than 2-3 minutes when I arrived for my appointments. Overall good and would recommend.




21 Oct 2017
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Comment

I chose beauty and melody as I thought I would receive 5* treatment/service given the location and appearance of the salon. Unfortunately, my experience has not been the best on many occasions I have had my appointments cancelled by the salon, minutes before I was due to leave home. the delay in getting my next appointment has of course affected the efficiency of my laser treatment. I have also found the staff to be less than polite and unprofessional. The girls at reception have on occasions incorrectly told me I'm only having laser on some areas, which is incorrect as I always booked myself for all my areas. I've then been told as there has been a mistake on their part they're not sure if they can treat all areas as the salon is busy and fully booked. this is totally unacceptable and poor customer service. when I've asked to speak to a manager, I've been told there isn't one available. on other occasions, I have been offered tea/coffee. the girls have made this but left it on the counter rather than bring it to me. the therapists lack the experience and knowledge to carry out laser removal. at the start I was not informed of after care, some did not even bother to cover my moles/dark spots which has at times burnt. I did my own research of this and now remind all therapists to cover any dark spots before the treatment starts. overall, I will not be returning and wouldn't recommend this salon.




14 Sep 2017
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Ultimate Question (Referral)

Comment

I had an 11.30 appt. my dresser came and asked me if it was ok she finished another clients blow dry and then take me.. I agreed. At 11.50 the junior girl took me, did my Olaplex and dried my hair!!! Why did I need to wait if the senior woman was not going to do my treatment?? Every time I go there.. I am taken 15-20 minutes late.. the girls at the reception ( most ) are snooty, busy chatting MG and not very approachable


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