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P.Kai Hair (2800 reviews)



Ranked 33 of 35 in East Anglia (Eastern England)

5a Serpentine Green Shopping Centre, Hampton, Peterborough, Cambridgeshire, PE7 8BE, United Kingdom

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You can book at P.Kai Hair Peterborough online using our Book Now button located above. Select from a list of services offered, pick your favourite P.Kai Hair staff member and book from the dates available.


Reviewed by 2800 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at P.Kai Hair were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

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Opening Hours

MON 09:15 to 17:00
TUE 09:45 to 18:30
WED 09:45 to 18:30
THU 09:45 to 19:30
FRI 09:45 to 18:30
SAT 08:45 to 17:30
SUN 09:45 to 16:00

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Buff & Polish Manicure French Manicure
Gel Full Set Gel Infil Nail Repair 1/2 Arm


Brands Stocked



What our customers are saying about us

Commented reviews only




Peterborough
04 Oct 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Peterborough
04 Oct 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Comment

Fab job thanks 👌🏽



Peterborough
26 Sep 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Clipsham
20 Sep 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Peterborough
18 Sep 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

On and off I come to PKAI in Hampton to have my hair cut and coloured or highlights done. The reason of the on and off visit is because I work away in Zurich. The 1st appointment on the 11 September was with Sarah as she do my hair when I am back. The haircut was fine. On that same day, I made an appointment to have my hair colour and flashes done on the 19th September. She did the standard allergy test for the colour. The 19th September came and 2 hours before my appointment, I received a call that Sarah went home as she was sick. The PKAI receptionist offered me another appointment with supposedly similar level as Sarah, her colleague Nicole. I took the appointment as I was travelling back to Zurich the following day. On hindsight, I should have said no. I arrived at PKAI at 1.45 pm as requested and who do I see, a sheepish looking Sarah finishing her client. Okay understandable that was probably her last client for the day before she going home. But do not tell me that Sarah went home already as she was sick when she was there (1st fib). Second -Nicole is not the same level as Sarah in terms of hair colourist or stylist. The reason I said this is because if she is an experience colourist/hairstylist, then she would not just rely on what Sarah have informed her about what I want to have done that day. An experience hair colourist would ask her client directly what she wants doing. Yes she showed me the colour chart but all she did was showed it to me for a few seconds and said "that's what Sarah said you chose and took away the chart. I told her the colour was slightly dark than what I had chosen last week. Remember I was there to have my hair colour change to a slightly lightest colour (not blond) like a lighter shade of brown with some flashes. She bleached my hair, washed it then put the colour. I said to Nicole, the colour is darker than I anticipated but she keeps saying that it would go lighter once it is all done and flashes are put in. The main colour was done, as suspected, it was darker shade of mahogany - end result not light. The cherry on the cake was when she told me she cannot do the flashes because it would dry my hair. I have had my hair done all over the world and good colourist and know for a fact that you put treatments in between to get your hair in a better state. I had my hair bleached at PKAI by one of their trainees on their Monday training days. There was no issue with the colour and state of my hair. The real issue is Nicole is more preoccupied on having her braid by her colleague while I sat there at the other end of the shop waiting for her. She is distracted by her phone messages on whats app and facebook, rather listening to what her client wanted. When she dried my hair and asked me what I thought. I told Nicole, the hair colour was darker than I what I choose. She kept saying that is what I choose with Sarah. I told her, you have not sat down with me to confirm this. I left there paid in full, but no flashes done and unhappy. Yes I have told many people (friends and family) not to go to PKAI hampton. I have also put my disappointment across all social media portals to tell people what level of service to expect at PKAI Hampton.




15 Sep 2018
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Comment

Excellent service as always!!! 😇


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