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Marcela's (141 reviews)



7 Holland Street, Kensington, London, Greater London, W8 4NA, United Kingdom

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You can book at Marcela's London online using our Book Now button located above. Select from a list of services offered, pick your favourite Marcela's staff member and book from the dates available.


Reviewed by 141 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Marcela's were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

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Opening Hours

MON 10:00 to 18:00
TUE 09:00 to 20:00
WED 09:00 to 20:00
THU 09:00 to 20:00
FRI 09:00 to 20:00
SAT 10:00 to 18:00
SUN 10:00 to 17:00

Payments Accepted

Payment method Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Manicure
Pedicure Make-up Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Packages


Brands Stocked



What our customers are saying about us

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London
11 Feb 2016
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Value for money

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Comment

My mani pedi appointment lasted 35 mins (15 min late start, over 35 mins later). For £78 this is not good value for money, and there was no time spent on hand or foot massage.




26 Oct 2016
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Comment

My pedicure was late by 30minutes, without any pre-advise or warning been given. The lady at reception ( Ruth) only came to talk to me and apologise , after I ask that I speak to her, which was after half an hour. Explanation was very poor. She then suggested we would do a shorter treatment for the pedicure and I would be offered a complimentary pedi another time. At the end, I was only offered a varnish credit note, and that was only after me asking! ( on the basis I had a treatment for 45 minutes ). Extremely poor service, extremely disappointed and unpleasantly surprised given that I have been a customer for years.




21 Jun 2016
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Comment

I think that the hands and feet massage should be longer and not left to the very end of the mani pedi when you have your varnish already on. It should be after the scrub and the scrub should be a little shorter and the massage with cream longer.




01 Jul 2017
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Value for money

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Comment

This is a very special salon, and the best I have ever been to. When Marcela herself is there, her advice on colours to suit outfits is unparalleled. Everyone takes great care.




15 Mar 2016
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Comment

The nail service is exceptional. The quality is extremely good and the technicians are quite lovely manicurists who have such warm, lovely personalities and are so professional. It is VERY important to keep top manicurists in this salon because it all comes down to that. The manicurists need to work very well and very fast. I came to Marcela's a few years ago because this salon had been recommended to me by friends and because I was not happy with some other salons in the neighborhood. I found Marcela's to be friendly, professional, a lovely "south American" environment, a great experience. And I stayed there. However, I am not sure that the Beauty services are as good. The Beauty cabin is too small, the services are not well explained, this is not as good as the nail services. I do not know if Marcela's could improve the Beauty services, considering the extremely small spaces devoted to it, but currently it is not competitive with other salons. And this has nothing to do with some of the beauticians who are very pleasant ladies.




29 Nov 2016
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Comment

I have been visiting this salon since inception and have always received a courteous, helpful and excellent service.


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