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Macadamia Hair Spa (1093 reviews)



Ranked 59 of 85 in North West

190 Lunts Heath Road, Widnes, Cheshire, WA8 5AZ, United Kingdom

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Visit the Macadamia Hair Spa website




You can book at Macadamia Hair Spa Widnes online using our Book Now button located above. Select from a list of services offered, pick your favourite Macadamia Hair Spa staff member and book from the dates available.

We work on 3 principles



  • Excellent Customer Service

  • High Quality

  • Value For Money


At Macadamia Hair Spa, we place great importance on training everyone to deliver the ultimate personalised consultation. All our stylists and Therapists regularly attend training, to ensure Macadamia Hair Spa offers advanced styling, technical and Beauty services at the very highest standard. The price range for our stylists and Therapists are therefore graded according to levels of experience, knowledge and how many courses they have attended. All the Macadamia team are trained to give you advice every visit, not just to our new customers.


Reviewed by 1093 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Macadamia Hair Spa were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

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Opening Hours

MON 10:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 19:30
THU 09:00 to 19:30
FRI 09:00 to 19:30
SAT 09:00 to 18:00
SUN 10:00 to 16:00

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Waves Extensions Facial Facial Tinting Facial Waxing
Body Waxing Body Treatments Buff & Polish Manicure Pedicure
Tanning Make-up Massage French Manicure Acrylic Full Set
Acrylic Infill Gel Full Set Gel Infil Nail Repair Nail Art
Cosmetic Injections Cosmetic Fillers Peels Acne Treatment Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Consultation Treatments Packages


Brands Stocked



What our customers are saying about us

Commented reviews only




Widnes
20 Sep 2014
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Comment

Kyle is my little hair angel, Thankyou for my gorgeous blow wave x

Response from Macadamia Hair Spa

Thank you Kyle will be really pleased with a great comment like this.

Posted on 21 Sep 2014



Widnes
20 Sep 2014
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Service Quality & Prof. Advice

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Comment

Fabulous salon, fabulous staff and a really warm and friendly atmosphere plus Kyle, a fantastic apprentice!! Nowhere else comes close

Response from Macadamia Hair Spa

Thank you for your kind comments Kyle will gain much confidence from the review.

Posted on 21 Sep 2014



Liverpool
19 Sep 2014
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Comment

first class experience from start to finish every time...



Widnes
19 Sep 2014
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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17 Sep 2014
Overall Environment Care

Service Quality & Prof. Advice

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Comment

Been a customer for a while but several times when I thought I was booked in with Vicky.. it was someone else I haven't complained but feel a little bit confused as to why maybe I should mentioned this poss my fault for not mentioning but I always book my next appt b4 leaving . pls stop pushing products when I have only brought products 3 -4 wks ago and no sign of them running out I don't mind a recommendation if I have a problem but feel of late yr really trying to sell products each visit and I don't like it in fact I dread it !!! And ready to say no . Happy with the person I see now normally I give good review but feel things are getting pushy would just like good old fashioned hairdressing. SOz another thing ... On my hairdressers tray I noticed cards showing 10% off certain days I was never offered one of theses cards are they only for special customers??? And when I Paid lady next to me had a £5 off voucher not a Birthday offer ??? I haven't had one of these for a long time are they for new customers ? Sorry to be negative but can't help noticing these things

Response from Macadamia Hair Spa

Thank you for your feedback, all the team are trained to give a full consultation each and every time a client visits. The clients journey should always be consistent which would consist of a welcome, a full consultation, home hair care recommendations, so each client can maintain the look at home, offered a spa hair treatment either for a hair concern or simply to relax. The last stage would be to ask the client to rebook so that their next appointment is at a time convenient to both parties to avoid disappointment. The team should never appear pushy; however they are all trained professionals and I would be very disappointed if clients were not shown how to maintain their new look. I appreciate that perhaps on this occasion you have had several stylist looking after you and they should always refer to their client information card which shows all your history and would have highlighted the fact that you recently purchased home hair care. I can only guess that they have shown you a favourite product of their own which they favour. I will mention your concern in our team meeting this Friday. We do not have any 10% off cards to clients, I think the card you have seen is one we use on rare occasions if we have let a client down, for example cancelling their appointment at short notice. We have ran out of appointment cards and I am just wondering if perhaps a stylist may have used one of the cards to write an appointment on. These cards can only be activated with my signature. The £5 voucher that you refer to may be a new incentive that we recently introduced. If a client has not had a beauty service with us the client would receive £5 off beauty. We also have beauty vouchers which we offer to clients who have not tried our hairdressing team. All other vouchers are sent via email. £5 off for a new client and birthday. £10 if you refer a friend. These are the only vouchers we have. We never reward new clients to the salon unless we do the same for our regular clients as they are the ones that support the team on a regular basis. I hope this answers all your queries? If you would like to talk to me further my contact details are 07961603691 Gill

Posted on 18 Sep 2014



Widnes
15 Sep 2014
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