Leslie Frances (2283 reviews)

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I came to salon for a wash/blow dry for a special occasion and left feeling really disappointed. My hair was flat, l wanted volume. Paid 24.50 for the experience, not at all happy

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Well fed up, no time allocated to do even my usual highlights and colour so wasted my time and money to park up when left with nothing done and a trip to Boots for home colour kit.

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Appointment cancelled today because stylist was ill.people do get ill but a large company like this sure they shud have stand by stylists.my appointment had been made 2 months in advance for a family wedding.after a few phone calls they did manage to get me another stylist at a later time that day.i acepted that appointment but told them i had further appointments to go to and would i be seen straight away they did say yes.they lied i was still waiting to be seen half hour after my appointment.after a few more complants i eventually did get 3 stylist.one to colour my hair another to wash my hair then stylist 3 to cut n dry my hair.leslie francis shame on you i do think you could have done better than this .

Comment

unfortunatley my colour was not as expected and whilst a toner was put on top it still is not right, it is the first time I have ever been to the hairdressers and wanted to cry and I even had to wash my hair myself when I got home.