Houghton Cuts Hair & Beauty (1265 reviews)

Comment

No one on reception or in sight when I got there. No refreshments ordered and I was not asked for my reward card to collect points.

Comment

I booked to have eyebrow wax with Lisa.i was advised by her colleague who was busy with a customers nails that Lisa was in a room and would be with me shortly. When Lisa’s colleague had finished the customers nails they both went into a room with Lisa. Both reappeared and I was told Lisa would be another15-20 mins. I advised I could not wait 15-20 mins and would need to cancel. Lisa’s colleague advised she could wax my eyebrows. I agreed . I am now wondering whether to try somewhere else !

Comment

This is a beautiful salon and staff were pleasant and helpful. Unfortunately I would not recommend to family as I did not realise this is a dog friendly salon. Several of my family have allergies and the presence of dogs would make them significantly ill. The treatment room was very pleasant likewise the member of staff who delivered my treatment. Sadly the luxury and relaxation was spoiled by the noise of a dog barking. Shame really as it’s a lovely salon with lovely staff.