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Hob Salons Mill Hill (533 reviews)



Ranked 113 of 115 in Greater London

16 The Broadway, Mill Hill, London, Greater London, NW7 3LL, United Kingdom

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You can book at Hob Salons Mill Hill London online using our Book Now button located above. Select from a list of services offered, pick your favourite Hob Salons Mill Hill staff member and book from the dates available.

Renowned for incredible cuts, gorgeous colour and uncompromising standards, HOB Salons Mill Hill provides the very best in hair care service. Winners of numerous awards including 2010 Colour Technician of the Year, twice British Hairdresser of the Year and 2009 London Hairdress


Reviewed by 533 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Hob Salons Mill Hill were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 09:00 to 18:00
TUE 09:00 to 18:00
WED 09:00 to 18:00
THU 09:00 to 20:00
FRI 09:00 to 20:00
SAT 08:30 to 18:00
SUN 10:00 to 17:00

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Blowdry


Brands Stocked



What our customers are saying about us

Commented reviews only




London
24 Jan 2016
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Comment

I was happy with the hair cut and finish but the guy that did my hair was not friendly and quite surley. It seemed like he was having an issue with another staff member.



Edgware
23 Jan 2016
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Comment

Great atmosphere and a wonderful stylist!



London
22 Jan 2016
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London
22 Jan 2016
Overall Environment Care

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Value for money

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London
21 Jan 2016
Overall Environment Care

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Value for money

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Comment

I arrived early for my appointment and had time to observe customer service from the Mill Hill branch. Firstly I must say that Chole always gives excellent service and arranged for me to have a massage with my wash by one of her top juniors. Which was much appreciated. Nevertheless, I found the reception and seating areas by the door very cramped as the reception desk encroaches on at least two cutting stations and does not allow for customers to stand in front of it to pay or make appointments without a crush. It also prevents customers from walking past with any ease. I found I had to sit on the sofa right next to the first cutting station which at the time had a stand next to it and I felt I was sitting too close to the client who was having her hair cut. The reason for this was because your senior hair colourist was sitting on the other sofa on his phone, presumably between appointments? Surely there is a staff room for this or a floor downstairs that staff can use? There were no magazines to look at and no one came over and offered me a drink. There does not appear to be a manager in this branch keeping an eye on proceedings to ensure good customer service. When I was having my hair washed, one of your stylists was having a conversation in front of me at the top of her voice, all about her boyfriend troubles. I do not come to a hairdresser to hear this, its not professional! There were used colouring equipment left in one of the wash basins and I heard that one of basins was unusable as it was broken! I have been a long and loyal customer, right from the early days when the branch first opened and unfortunately the service has gradually deteriorated over the years. It should be a special experience and I felt it was like a cattle market. I agree it was busy but that's no excuse. The salon is looking tired and I think the service is reflected in this. Its a shame, because it could be so much better. Radlett has a better ambiance and service. Its about time Mill Hill matched this branch. This is meant as a constructive critic and hope things will improve. Mrs Elaine Greenberg




14 Jan 2016
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Comment

Heather was great, sad to hear she's leaving


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