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Francesco Group Streetly (971 reviews)



Ranked 35 of 52 in West Midlands

4 Burnett Road, Streetly, West Midlands, B74 3EJ, United Kingdom

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You can book at Francesco Group Streetly Streetly online using our Book Now button located above. Select from a list of services offered, pick your favourite Francesco Group Streetly staff member and book from the dates available.

Style and service are top priorities at Francesco Group in Streetly and each member of the talented team is on hand to create the perfect bespoke style to suit you. Whether you want an update to your classic cut or feel like a complete re-style and a new colour, the team will advise you every step of the way to ensure a fabulous final look.


 


If you love your colour, then make sure you book in with the salon’s Master Colour Experts, who will find the shades to compliment your skin tone, lifestyle and haircut. They also have lots of top hints and tips for great looking hair all the year round.


 


The Master Colour Expert accolade is highly regarded across the industry and is only awarded to colourists of the highest calibre after intensive training sessions. Master Colour Experts are renowned for their outstanding technical ability and creative skill, which means you get an extensive consultation and perfectly personalised colour from the true experts.The passionate cutting and colouring teams are trained at the Group’s Advanced Academy; constantly topping up their extensive knowledge with all the latest trends and techniques.


 


Each appointment is your very own pampering session, with in-depth consultations, complimentary refreshments and relaxing head massage to ensure you unwind and leave the stresses of the day behind.


 


If you would like to find out more about the team or have a more detailed chat about your hair, simply telephone or call in at the salon to arrange a complimentary consultation. With ladies cuts from £35.00 gents from £30.00 and colours available from £33.00, the team can create a beautiful look to suit your budget. Why n


Reviewed by 971 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Francesco Group Streetly were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 10:00 to 17:00
TUE 09:00 to 18:00
WED 09:00 to 20:00
THU 08:00 to 20:00
FRI 08:00 to 20:00
SAT 08:30 to 17:30
SUN Closed

Payments Accepted

Payment method Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Semi-Permanent Colour Waves


Brands Stocked



What our customers are saying about us

Commented reviews only




Sutton Coldfield
16 Dec 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Aldridge
15 Aug 2012
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

My hair was done very well by two very friendly and competent members of staff and I was very pleased with the result. However, I was disappointed that, having been told when I booked that my regular stylist was on holiday, when I arrived at the salon, my usual stylist was there. As I have used the same stylist for several years, I would have liked to have been given the opportunity to decide whether I changed my appointment. I also felt that it was rather inappropriate for one of the senior staff to have a conversation of at least 15 minutes at the chair next to mine, with a person who I assume was a representative or a colleague from elsewhere. I enjoy the relaxation of reading a magazine whilst waiting for my colour to develop, and on this occasion, this was not possible. Overall,this was the most disappointing visit to your salon in the 10 years I have been a client.



Sutton Coldfield
14 Jun 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Sutton Coldfield
06 Apr 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Sutton Coldfield
30 Mar 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Birmingham
19 Jun 2015
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

The salon is very friendly and the two girls who did my hair were lovely. My only disappointment is I think it is expensive. The particular hair colour I wanted I could not actually afford. I was told a few days beforehand when I popped in for my skin test that it should cost me around £60 for the baylage colour I wanted but when I was there to have it done I was told it would cost me £115! I really could not afford to pay that much. I was offered alternative highlights at a price of £88 which I had to go for but to be honest I don't think what I have had done is very noticeable. I haven't had any comments on my hair since having it done and those who knew I was having it done said they couldn't really see much of the colour. So really it was a lot of money to pay when it really isn't that noticeable.

Response from Francesco Group Streetly

Hi Karen, thank you so much for your review. Your feedback is extremely important to us and you have highlighted some concerns that we would love to help put right for you. One of our team will be contacting you soon and hopefully we can help to make your next experience with us better. We pride ourselves on providing a great experience and the best finished result for your hairstyle so we would love to invite you back free of charge to get a result that wows you and your friends. Our apologies also for the misquote you were first given. We are working with our team to ensure our quoting policy is clearer in future. We appreciate that having colour is not cheap these days, but we regularly compare ourselves with our main competitor's pricing to ensure that we are not over priced. Thank you again for taking the time to review us and we hope that we can take care of you in the future. Regards Francesco Group Streetly

Posted on 22 Jun 2015


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