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The Groom Room - Torquay (855 reviews)



5 Abbey Road, Torquay, Devon, TQ2 5NF, United Kingdom

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You can book at The Groom Room - Torquay Torquay online using our Book Now button located above. Select from a list of services offered, pick your favourite The Groom Room - Torquay staff member and book from the dates available.

Located in the heart of Torquay the groom room stylists are young, friendly and relaxed and specialize in neat, classic cuts.


Aware that a decent haircut indicates high self esteen, the emphasis is on looking good and feeling sharp. While personal style is an individual matter electing the right haircut to suit your requirements and your face is a collective one. With customer care and attention to detail high on the agenda, the groom room pride themselves on tailoring haircuts to suit your face, your job, your lifestyle and your pocket. And they will also advise you on essential methods of hair care and maintenance in-between visits.

Reviewed by 855 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at The Groom Room - Torquay were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

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Opening Hours

MON 09:00 to 17:00
TUE 09:00 to 17:00
WED 09:00 to 18:00
THU 09:00 to 19:00
FRI 09:00 to 19:00
SAT 08:00 to 15:00
SUN Closed

Services

Mens Cut

Brands Stocked


What our customers are saying about us

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09 Mar 2019
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Comment

When you say you're going to start my son's hair at 3.30 please can it be at the allotted time because I'm sick and tired of coming in here being given a time his appointment is going to be then only to have to wait another 40 minutes!, it's starting to annoy me now!.


16 Dec 2017
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Comment

Your booking system is not reliable at times ,suppose to keep you waiting so long ,not longer i.e. booked in 12.40 not seen until 2.40 then that was with the not the person I booked for ,that would have been 30 -45 mins more ,not good when you got to pay for car parking .So basically no booking with the person you want takes too long .


06 Mar 2017
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Comment

I did receive and good hair cut but more expensive than else where and the staff member next to the till didn't acknowledge/greet me when I walked in but carried on chatting to a friend and it was only after I had sat down that I realised for myself that I had to do a self entry system on the tablet on reception to be part of the queue. He didn't say a thing to me about doing that as soon as I walked in which he should have after he had greeted me but of course, he didn't greet me either !!


19 May 2018
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Comment

You give the best hair cuts by far. Unfortunately some staff members don't really seem too interested in customers who don't fit in with your image (beard/ tattoos/ edgy moustache/ monocle etc.). I didn't really have the attention of my barber during my latest visit, and I haven't the last few times I have been in. Having said that, I will return as the haircut is such good quality. I think to improve, you need to focus on customer service and accommodating for, and engaging in conversation with, the range of people who are inevitably going to come in. I want to come back and not feel like I'm not cool enough to be there (which I totally am!!!). Cheers


07 Nov 2018
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Comment

Really pleased with the hair and beard trim. However updating your waiting area would be a huge improvement.


06 Apr 2018
Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Comment

Great service and great location, but your time management is awful.Booked for four and an hour later I was seen.

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