Armstrong Cuthbert Hairdressing (539 reviews)

Comment

heavily overpriced for the experience. the haircut itself was done exactly how i wanted it, but the blowdry was not done properly and i had to go over it at home, which is not what i want after a salon visit. staff are kind but not very communicative. overall, would not visit this salon again.

Comment

Root colour does not match the colour of the rest of my hair. Clear dark line at the root. Very disappointed, it was a waste of my time and money

Comment

Unfortunately, I will not be returning. I didn't find the service personal, attentive or even friendly. I felt like just a number being rushed through my very expensive visit. No time to drink the tea offered. Was not handed a tissue (as offered) when my makeup smeared down my face after crying silently. After a long wait until my hairdresser finished the stage she she doing, I needed to rummage for a tissue in my purse and dampen it with water from the shampooing sink to clean my face. I also felt rushed/ not listened to when deciding on a style. I didn't come in wanting the same old yet left with pretty much this. At one point, the hairdresser commented that they were repeating themselves. Our conversation was very brief so this felt unnecessarily defensive to me. Even when paying, the receptionist was answering the phone and a colleague was just hanging about her side (I presume I interrupted his conversation with her). He did not acknowledge/assist me. The receptionist did manage a kind smile and thank you as I left, which was appreciated. To be fair, I find these environments difficult. It was just business as usual for the salon. I have a very stressful life as a carer so I was looking for some TLC, which I did not find here. All the best to the staff and salon. This is my honest experience.

Comment

Overall, the service and attention was poor. I felt the service was rushed and I was ignored outside the 10 minutes that took. I have confidence that I had a professional treatment & the result was good, but the experience was not. The highlight was the backwash chair & lovely girl who washed it.